The Problem: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless implementation. Yet, complication, regular changes, and limited direction often result in a "user adoption challenge":

• Staff Uncertainty: Employees struggle to operate new SAP tools or complete multi-step transactions, leading to confusion and increased reliance on help desks.


• Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and wasted time.


• Training Attrition: Manual-based instruction is easily lost, leaving staff unsupported when they are working.

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• Low ROI: The potential of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.